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     | En

    Service Concept

    (1) Establish clear and perfect complaint channel and solution procedure;

    Handle customer’s complaints and suggestions with timely and effective manner.

    (2) Make clear department responsibility and carry out scientific management step by step in;

    Effective supervision team provides strong guarantee for the implementation of the service.

    (3) Standardize service program and provide a variety of solutions and services styles.

    (4) Effective service monitoring mechanism, to improve service quality and efficiency.

    (5) Professional quality management and directions.

    (6) Qualified service commitment.

    (7) Complete pre-sales, after-sales service.

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